Delete your SiteReadout SOLO account.

This public page explains how to request permanent account deletion or removal of selected data. You do not need access to the mobile app to submit a request.

Request account deletion Delete selected data

DELETION PROCESS

Four clear steps

01
Start the request
Use the account-deletion button on this page. It opens a prepared email request.
02
Send it from your verified email
Send the request from the email address connected to your SiteReadout account. Include the project or company name only when it helps identify the records.
03
Confirm ownership
SiteReadout may reply to the verified account email to confirm identity and prevent unauthorized deletion. Never send a password, authenticator code, or payment-card number.
04
Deletion and confirmation
After verification, SiteReadout revokes account access, cancels the associated SOLO membership when applicable, starts deletion, and sends confirmation when the request is completed.

WHAT THE REQUEST COVERS

Data deleted from active SiteReadout systems

Full-account deletion removes or de-identifies eligible information associated with the verified account.

Account and access

Profile, account identifiers, authentication access, membership association, and account preferences.

Project records

Projects, reports, Open Issue Lists, invoices, expenses, timecards, mileage logs, and calendar records owned by the account.

Uploaded content

Eligible photos, receipts, drawings, templates, logos, notes, markups, exports, and other private files.

Generated content

Eligible AI prompts, generated responses, extracted fields, drafts, and completed documents stored with the account.

RETENTION AFTER A REQUEST

What may remain, and for how long

Active account dataDeleted or de-identified within 30 days after identity verification, unless a longer period is legally required.30 DAYS

Encrypted backupsMay remain in restricted disaster-recovery backups until the backup cycle expires.UP TO 90 DAYS

Security and request recordsLimited audit evidence may be retained to document the request, prevent fraud, and resolve disputes.UP TO 12 MONTHS

Billing and legal recordsTransaction, tax, dispute, or compliance records may be retained when applicable law requires it.UP TO 7 YEARS

Company-owned records: Records owned by another organization may remain under that organization's instructions or legal retention duties. SiteReadout will remove the deleted user's access and delete or de-identify personal account information wherever legally permitted.

READY TO SUBMIT?

Send the request from your verified account email.

Request permanent deletion